Kim’s background as a Certified Life Coach, combined with her expertise in Psychology and Early Childhood Development, inspired her to create the four pillars of Family Matters. These pillars encompass services such as Professional Organizers, Movers, Junk Hauling and Donation, and Estate Sale and Downsizing.

Driven by her passion for helping others, Kim designed Family Matters to provide comprehensive support for families in transition. The organization offers a holistic approach that addresses the practical and emotional aspects of downsizing and relocation.