For 25 years, Kim has worked closely with families in roles such as house manager, event planner, organizer, and family facilitator. Throughout her career, she consistently heard one recurring wish: more quality time for family and personal life.

Driven by her passion for helping others and her background as a Certified Life Coach with expertise in Psychology and Early Child Development, Kim created the four pillars of Family Matters: Professional Organizers, Movers, Junk Hauling and Donation, and Estate Sale and Downsizing. These services are designed to address the need for more family time by streamlining and simplifying the process of downsizing and relocation.