Kim’s personal experiences have given her a deep understanding of the overwhelming challenges her clients face, including feelings of exhaustion and hopelessness. Having navigated the loss of loved ones, including her best friend of 25 years, and the ongoing care of her senior parents—especially her mother, who has faced serious health issues for 15 years—Kim knows firsthand the toll these situations can take. Her journey through grief and caregiving has equipped her with the empathy and resilience to support others in their darkest times.

As a caregiver, Kim draws from her own life to anticipate the needs of her clients, offering them hope, guidance, and emotional support. She approaches her work with the same dedication she gives to her family, becoming a trusted Family Facilitator for those she serves. By understanding what her clients are going through, she helps them navigate difficult transitions and see the light at the end of the tunnel.