Ben, known as “Big Ben” in his neighborhood, embarked on a mission to revolutionize the moving industry after witnessing his neighbor’s frustrating experience with a subpar moving company. Dissatisfied with the broken items, unfriendly staff, and rushed service, Ben saw an opportunity to create a moving company that upheld higher ethical standards. Thus, Big Ben’s St George Moving Company was born, staffed exclusively by background-checked, vetted, and trained movers who share Ben’s commitment to providing exceptional service. This dedication to quality and care for customers’ belongings has remained a cornerstone of the company’s ethos, even as it has grown significantly.

Despite the company’s expansion, Big Ben remains deeply involved in every aspect of its operation. When customers reach out to the Moving Company, there’s a 90% chance that they’ll receive a response directly from Big Ben himself. This personalized approach ensures that every customer receives the utmost attention and consideration. One heartfelt testimonial from a satisfied family encapsulates the essence of Big Ben’s approach: “I feel like you have not just moved our stuff, but you helped move our family.” This sentiment inspired the company’s iconic moving picture, featuring its staff lifting an entire family on a couch, symbolizing the commitment to moving not just possessions but also families with care and compassion.