Founded in 2008 by Bill Chen, Bill Removalists Sydney had a purpose beyond mere profit-seeking. Bill, who had been employed by a local removalist company in Sydney at the time, observed various irregularities and ethical lapses within the company’s operations. Instances included unjustifiably charging clients extra fees, certain staff members causing disruptions both internally and for customers, and the absence of an effective customer care service.

Bill Removalists Sydney emerged from Bill Chen’s dissatisfaction with the shortcomings he witnessed in the practices of the local removalist company where he was employed in 2008. These issues ranged from unjustified additional charges imposed on clients to disruptions caused by certain staff members, as well as the absence of an efficient customer care service. Founded with a commitment to addressing these problems, the company aimed to provide a more ethical and customer-friendly approach to the removalist industry.