The team at First Step Moving, a woman-owned company, was motivated by a common frustration that many of us have experienced: witnessing something repeated over and over and believing that we could improve it. This feeling led to the founding of First Step Moving, as the team observed the questionable treatment of employees and customers by some local movers. The primary driving force behind the company’s inception was the unwavering commitment to prioritize customer satisfaction. They aimed to bring a level of technical expertise that is often lacking in the traditional moving industry, seeking to disrupt the status quo. Their core principles revolve around three fundamental values: integrity, safety, and partnership.

First and foremost, integrity guides their actions, emphasizing that there is no justification for deceiving or mistreating customers. Second, safety is of utmost importance, not only for themselves but also for their customers and their belongings. Lastly, they view their customers as partners, believing that collaboration is the key to success. These principles underscore the mission of First Step Moving, reflecting their determination to revolutionize the moving industry through a commitment to excellence and fairness.