When choosing a moving company, clarity is essential, with the majority of clients valuing transparency above all else. Avoiding companies that employ vague communication tactics post-phone call is crucial, as this can hinder accountability later on. It’s worth noting that in many states, movers legally have the right to withhold goods until full payment is received, adding another layer of importance to clear communication.

The quoting process, typically based on cubic feet or weight, can result in unexpected costs and disagreements. Estimators, driven by commissions, might overestimate to secure the job, leading to higher bills upon delivery. Moreover, undisclosed fees for additional services like shuttle trucks can significantly inflate expenses. Additionally, undisclosed consolidation practices can lead to delays, property damage, and pest issues, highlighting the necessity of thorough research and transparent communication when selecting a moving company.