Since its inception in 1934 by Earl Sr. and Lillian Congdon with just one truck, Old Dominion Freight Line, based in Richmond, Virginia, has upheld a steadfast commitment to fulfilling promises to its customers. Guided by the ethos of “helping the world keep promises,” Old Dominion has evolved into a leading player in the freight industry, prioritizing customer satisfaction above all else. Despite changes over the years, the company remains dedicated to its founding principles, continually investing in both its business operations and its personnel. With a vision to become the premier transportation solutions provider in domestic and global markets, Old Dominion’s mission is centered on exceeding customer expectations, enhancing shareholder value, and ensuring the ongoing success of its employees and the company as a whole. Upholding core values such as professionalism, reliability, innovation, and ethical conduct, Old Dominion fosters an environment that prioritizes service excellence and support.

For over eight decades, Old Dominion has distinguished itself through premium service, ensuring timely and intact delivery of shipments, with over 99% on-time delivery rates. Committed to reliability and consistency, the company invests substantially in maintaining industry-leading transit times and a low claims ratio, ultimately reducing the inconvenience and costs associated with damaged deliveries. Leveraging advanced technology, Old Dominion provides customers with efficient tracking, billing, and documentation processes, further enhancing operational efficiency. Moreover, the company actively solicits and incorporates customer feedback, demonstrating its dedication to continuous improvement and innovation. Through its customer-centric approach and unwavering commitment to excellence, Old Dominion Freight Line strives to be more than just a transportation provider, aiming to be a trusted partner in helping customers fulfill their promises.