After our moving team finishes their job, we kindly request that you assess your satisfaction using a straightforward 1-5 scale. Your rating directly influences the compensation provided to our movers. This uncomplicated approach has proven exceptionally effective due to our employees’ strong sense of ownership. The success of this system was so remarkable that it played a pivotal role in the transformation of Two Maids & A Mop from a modest 250-square-foot office space into a nationally renowned brand, now spanning across 90 locations nationwide.

In essence, Two Maids & A Mop’s strategy hinges on customer ratings to determine the compensation for their moving teams. This ingenious method has thrived thanks to the dedicated and responsible mindset of their employees, propelling the company’s remarkable growth from a tiny office to a prominent, nationally recognized brand with 90 branches throughout the country.