The Apartment Movers address common inquiries regarding their moving services. They do not provide packing services as part of their express moving rates, but they offer to pack furniture and handle miscellaneous items that can’t be packed in advance. To arrange for a full moving service estimate, customers can contact them via email or phone. In addition to their hourly rate, there’s a double driving fee mandated by the California Public Utilities Commission for all moves within the state, ensuring transparency in driving costs. Minimum fees are applicable, with a three-hour minimum for two-men crews and a four-hour minimum for three-men crews. The duration of a move depends on various factors like apartment size, belongings quantity, and logistical considerations such as elevators and stairs.

The hourly rate provided by The Apartment Movers includes disassembly and reassembly services, along with furniture protection using heavy-duty blankets and shrink wrap. While they don’t supply packing boxes, they advise customers to have all belongings packed and ready for moving day. Protection for hardwood floors and carpets is offered using furniture blankets, with recommendations for additional floor protection if needed. The company operates in “non-severe” weather conditions, protecting items with storage pads or shrink wrap during transport. They recommend removing clothes from drawers to prevent damage to furniture during the move. Payments are accepted in cash or credit cards, with a transaction fee for card payments. For specialized items like pianos, customers are advised to seek assistance from specialists. Planning ahead with a two-week notice is preferred, but last-minute jobs can be accommodated based on availability. Customers can optimize costs by ensuring readiness of belongings, self-disassembling furniture, and minimizing the scope of the move to larger items.